Delta Cohost Viewer Privacy Notice
This notice is for Twitch viewers whose chat messages, usernames, or related data may be processed when a Twitch channel uses Delta Cohost.
Delta Cohost is operated by Echo Forge Labs LLC (“Echo Forge Labs,” “Delta,” “we,” “us,” or “our”). Delta is an AI-assisted Twitch cohost, chat automation, ranking, loyalty, and stream-support service used by streamers.
You may never create a Delta account or see the Delta login screen. This notice explains how Delta may process viewer information when a streamer enables Delta for their channel.
1. What Delta may collect about viewers
When a streamer enables Delta for a Twitch channel, Delta may collect and process:
- Chat messages posted in that channel.
- Twitch username and display name.
- Twitch user ID, if available.
- Message timestamps.
- Chat badges, roles, or channel status, such as moderator, VIP, subscriber, or similar Twitch role information.
- Whether a message interacted with the bot.
- Bot replies or interactions involving you.
- Channel-specific ranking, engagement, loyalty, points, reward, or redemption data.
- Safety, abuse-prevention, debugging, support, or diagnostic data related to the channel.
Delta may collect chat messages even if you do not directly mention or interact with the bot, because the streamer may enable features that use recent chat context, ranking, loyalty, automation, or debugging.
2. How Delta uses viewer information
Delta may use viewer information to:
- Operate AI-assisted chat responses.
- Provide recent chat context to the bot.
- Operate ranking, engagement, and loyalty features.
- Maintain points, stats, rewards, and redemptions.
- Help the streamer configure and improve their channel experience.
- Troubleshoot bugs and reported issues.
- Investigate abuse, spam, bot loops, or policy violations.
- Secure the service.
- Comply with law, platform requirements, or support obligations.
Delta does not use viewer chat logs to create public databases of Twitch users. Ranking data is currently channel-specific and is not used to create cross-channel viewer profiles.
3. AI processing
Delta may send chat context, bot instructions, persona data, prompts, and generated outputs to third-party AI providers, including OpenAI and xAI/Grok, to operate AI features.
Echo Forge Labs does not currently use viewer chat data to train Delta-owned AI models. If that changes, Echo Forge Labs will update its policies and obtain consent where required by law.
4. Retention
Raw chat-message history and bot-generated chat replies are generally retained in Delta’s active systems for approximately 30 days.
Diagnostic records, including API traces and operational debugging records, may be retained according to configured operational limits rather than exactly 30 days, and are deleted or overwritten as those limits are reached.
Delta may retain derived, channel-specific records longer, including:
- Ranking data.
- Loyalty points.
- Viewer stats.
- Reward and redemption history.
- Support records.
- Safety records.
- Security records.
- Aggregated or de-identified analytics.
Deleted data may remain for a limited time in temporary logs, security records, or backups, if such systems are enabled, until those records expire or are overwritten.
5. Requesting deletion or opt-out
You may request that Delta delete data associated with your Twitch account or stop retaining future tracking data associated with you.
To make a request, contact:
Echo Forge Labs LLC
Email: delta@echoforgelabs.com
Please include:
- Your Twitch username.
- The Twitch channel where you believe Delta processed your data.
- Approximate date range.
- What you are requesting: deletion, future tracking opt-out, or both.
- Proof that you control the Twitch account, if we request it.
If you opt out, some features may stop working or become less accurate for you or for the streamer’s channel, including ranking, loyalty points, rewards, personalization, troubleshooting, and abuse investigation.
Some data may be retained where needed for security, fraud prevention, legal compliance, abuse investigation, dispute resolution, enforcement, or other permitted purposes.
6. Streamer-controlled features
Delta is configured by the streamer or their authorized representative. Streamers decide whether to enable Delta, how the bot behaves, what persona it uses, what automations run, what loyalty features exist, and how ranking features are used.
If you have concerns about how a specific channel uses Delta, you may contact the streamer and/or Echo Forge Labs.
7. Contact
Echo Forge Labs LLC
Email: delta@echoforgelabs.com
Mailing address: 4539 N 22ND ST STE N, PHOENIX, MARICOPA COUNTY, AZ 85016 USA
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